FAQ

Frequently Asked Questions

What are your hours of operation?

Monday, Thursday, and Saturday: 9 am-2 pm, Tuesday & Friday: 9 am-12 pm. Our services are by appointment only; please call to make your pet’s next appointment.
What do I do if your office is closed and I have an emergency?

If you need immediate emergency services, you can visit our clinic during normally scheduled business hours. For after-hours emergency care, please visit our closest emergency hospital:
Greater Staten Island Veterinary Services
Address: 3135 Victory Blvd, Staten Island, NY 10314
Phone: (917) 830-1380
What methods of payment are accepted?

We are accepting Visa, Mastercard, and Discover cards, as well as cash and check.
What should I do if my pet is sick?

The best way to help your pet is to bring them in for an exam. We can then provide options on diagnostic and treatment plans.
I have a new puppy/kitten. What are my next steps for its healthcare?

Start with a wellness exam at six weeks. During this exam, we screen for parasites, administer the first vaccines and perform a physical exam. At this appointment, we will schedule the reoccurring appointments for care.
When should I have my new pet spayed or neutered?

Depending on its age and breed, we recommend a wellness visit to assess the best time for a spay or neuter. We typically recommended between 6-12 months.
What do you recommend for parasite prevention?

We recommend all dogs stay on heartworm prevention year-round. Flea and tick can be administered during warmer months, but we recommend year-round to be safe.